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Ten Ways to Help You Improve Your Customer Service
1. Stay in contact with customers on a regular basis. Just Here are three things to help you stay in touch. (1) Offer them your ezine subscription at least once a 2. Create a customer focus group by inviting 10 to 20 loyal 3. Have a web site that is easy to navigate. Add a 4. Resolve customer complaints quickly and completely. 5. Don't make your customers or visitors hunt for your 6. If you have strategic alliances or employees, make sure 7. Give your customers more than they expect. Send thank you 8. U-welcome, please, and thank you and can never be over 9. Reward in points -- give customers a point for every 10. If your business is local, invite customers to your It isn't what you perceive as valuable but what customers Catherine Franz, a Certified Professional Marketing &
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