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Packaging Maketh the Person

 

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The multi million pound cosmetics industry is acutely awareof the value of packaging. You'll know this if you've everbought anything from those glamorous ladies whose countersare always just inside the front door of Department stores.

However, from time to time we're presented with surveysabout the creams we rub on our bodies which take years offour age and make our skin as soft as a baby's bottie. Thesurveys tell us "Buy the cheap stuff or the own label onefrom the supermarket, 'cause they're all the same."

But do we? Of course we don't. Human beings are driven byemotions not logic and never more so when spending theirmoney. People buy with their eyes, we love packaging. Themarketing and merchandising experts have it down to a fineart and know the colours and shapes that we're most likelyto buy. They then design their packaging accordingly andmake sure it grabs our attention.The product in the packaging has to do what it says it'lldo, however if it looks like it can do the business, thenwe're more likely to believe it can.

It's just the same with people. Whether we like it or not,people are likely to make judgements about us by the waywe're packaged. They'll then decide whether they like us,whether they'll give us a job or even just believe what wesay. This seems to be so obvious. Yet I've seen professionalspeakers with scuffed shoes, business leaders with outdatedsuits and politicians wearing clothes that don't fit them orsuit their shape.

A few months ago I attended a function where an accountantwas invited to speak about his business. He told theassembled audience how efficient his business was and abouttheir attention to detail. However his tie was undone andhis shirt looked like he was breaking it in for a smallerfriend. His suit, though probably expensive, wasn't theright colour for him and merely drew attention to the factthat its wearer liked his grub. All of the things he was saying were totally contradicted byhow he was packaged.

Lawyers, accountants, plumbers or software engineers; itdoesn't matter what you do, other people are very liable tomake a judgement about your abilities by how you'repackaged. Your colleagues and your boss will all makedecisions about the quality of your work and your promotionprospects by your dress and image.

There's the famous story about the 1960's pre-electiontelevision debates between John F. Kennedy and RichardNixon. These debates were also heard on radio, which wasmuch more popular at the time. After the debates a poll wastaken of how TV and radio audiences had reacted to the twoparticipants. The radio audience voted for Nixon, howeverthe TV audience voted overwhelmingly for Kennedy. The TVaudience liked the look of Kennedy better than Nixon - theyliked the packaging.

We also tend to make decisions very quickly about people wecome into contact with. Psychologists have established thatwe subconsciously make around eleven decisions about otherpeople within the first six seconds of meeting them.Personnel managers have admitted in surveys to making adecision about a job applicant within the first thirtyseconds of an interview, these decisions being madeprimarily on how the people looked and carried themselves.

How we look will confirm or contradict what we say. Imaginesomeone in a policeman's uniform at your door telling youhe's come to read the gas meter, I doubt if you'd believehim. First impressions are also lasting impressions andtake a lot of changing.

Okay, so we can't all have the perfect looks or the perfectbody, what ever that is. It doesn't matter what shape youare but it does matter how you package that shape, if youwant to make an impact on other people.

How you package yourself can also make a huge difference toyour self-confidence. Have you ever noticed how confidentand self-assured you feel when you dress in something youfeel good in? Particularly when someone genuinelycompliments you. How you dress can have a huge impact on howyou carry yourself and project to other people.

The problem is that many of us don't have a clue as to whatreally suits us and compliments our shape. This is why somany business people are turning to an image consultant toimprove their personal impact. This may seem like a costlyluxury however consider the cost of restricting your careeror possibly not winning a new account.

Dress down Friday is a particular challenge for men. Thetemptation for many guys is to pull on an old pair of chinosand a worn out polo shirt and hope for the best. The onlything is you end up looking scruffy and certainly don'timpress anyone.

So what do you do? Well you could ask your nearest anddearest to be honest with you and tell you what they reallythink about what you wear. The thing is, you really need tolisten and take heed of what they say.

Buy some of the fashion magazines and keep up to date on thelatest fashion. It can also help to find a good clothesstore where the sales assistants will give unbiased advice.

It's also important to look after the details. Do yourspectacles suit your face? Are you in need of a more modernhaircut? What does that cheap plastic watch say about you?Men need to be careful about novelty ties and fancy sockswith a business suit. Women need to take care with make-up,colours and perfume.

You may have a lot more to offer than a jar of anti wrinklecream or a packet of cornflakes; however no one is going topick you off the shelf if they don't like your packaging.

Alan Fairweather is the author of four ebooks in the "Howto get More Sales" series. Lots of practical actions youcan take to build your business and motivate your team.-http://www.howtogetmoresales.com

 

MORE RESOURCES:

Computerworld

An Online Sales Boom That May Not Last
New York Times, United States - 5 hours ago
By CLAIRE CAIN MILLER SAN FRANCISCO — In a rare bright spot for the retail industry, e-commerce sites had a strong holiday weekend, with online sales from ...
Video: Online Retailers See Monday As Black Friday AssociatedPress
Retailers rejoice: Cyber Monday sales figures rise Los Angeles Times
Cyber Monday Sales Jump 15% Wall Street Journal
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Los Angeles Times

Another Month of Miserable Auto Sales
New York Times, United States - 13 hours ago
Vehicle sales in the United States sank 36.7 percent in November to the lowest rate in 26 years, as the dour economy and tight credit markets made for ...
Australia vehicles sales fall record 22 pct in Nov Forbes
Automakers post steep sales declines MarketWatch
UPDATE: GM Says Media Speculation Over Brands Hurt Nov Sales CNNMoney.com
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The Plain Dealer - cleveland.com

As Sales Fall, German Carmakers Cut Production and Hope to Avoid ...
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German car sales 'plunging at unprecedented speed' Times Online
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The Money Times

Microsoft cautiously optimistic about Xbox sales
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Microsoft touts Xbox 360’s Black Friday record sales Bizjournals.com
Microsoft uncertain about Xbox 360 sales potential in 2009 TG Daily
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ABC News

Sector Snap: November same-store sales
CNNMoney.com - Dec 2, 2008
NEW YORK (Associated Press) - Analysts on Tuesday said they expect apparel retailers' November same-store sales to continue to be dismal, as consumers cut ...
Holiday sales strong The Rolla Daily News
Good news for Bay Area retailers all weekend San Francisco Chronicle
State's Retailers Report Fair Holiday Sales WXXI
Forbes - El Paso Times
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Kewaunee Scientific Announces Record Sales and Earnings for Second ...
MarketWatch - 8 hours ago
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Aeropostale Reports Third Quarter 2008 and November Sales Results MarketWatch
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Teen retailers zigzag on sales, Fortress tumbles
MarketWatch - 7 hours ago
The teen clothing retailer reported third-quarter earnings and sales jumped but forecast fourth-quarter results below Wall Street's expectations. , ...
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HispanicBusiness.com

November Retail Sales Look Headed for Drop
Wall Street Journal - Dec 2, 2008
By PHIL IZZO A bump in sales on Black Friday, the traditional kickoff to the holiday shopping season, wasn't enough to prevent November sales of apparel, ...
Sales Rose 1.9% in 2 Days After Thanksgiving, ShopperTrak Says Bloomberg
US apparel sales up on Black Friday-SpendingPulse Reuters
Retailers Get a Brief Lift on Black Friday as Shoppers Look for ... New York Times
International Herald Tribune - Atlanta Journal Constitution
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WJBF-TV

Honda sales plunge 32 percent in November
Bizjournals.com, NC - 15 hours ago
based American Honda Motor Co., (NYSE: HMC) the automaker’s US sales arm, said it sold 76233 cars, trucks and minivans in November, down from 111431 a year ...
US Auto Sales Plunge, BMW Mini Gains 123Jump.com
November Auto Sales: Ford sales fall 30 percent The Associated Press
Nasty November: Toyota sales drop 34%; Lexus 35%; Honda 32% Daily Breeze
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Boston Globe

Sears Holdings Posts Loss After Sales Decline (Update2)
Bloomberg - Dec 2, 2008
US sales at stores open at least a year fell 9 percent in the quarter, Sears said. For November, comparable-store sales declined 8.7 percent companywide. ...
Sears Swings to a Loss as Sales Slow Wall Street Journal
Write-Downs Hurt Sears and Staples in 3rd Quarter New York Times
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